Computer instructor listens, helps wounded warriors
Richard Reynolds was a college professor that left his position to travel around the U.S. He endures layovers, hotel stays and being away from his Family to help wounded Soldiers transition into civilians.
Cisco Systems approached Reynolds two and a half years ago to work on a project help- ing Soldiers learn computer systems. He was instructed to
go the the Naval Medical Center and test the idea. Instead of making the test group fit to his lessons, he listened to the Soldiers' needs and made the lessons fit them.
Reynolds is an experienced teacher but found that wounded Soldiers were a unique group to teach.
"A lot of Traumatic Brain Injury and Post Traumatic Stress Disorder Soldiers in some ways had forgotten how to learn and can not take in as much information as college students could," he confessed.
To help the warriors learn at their own pace and have time for appointments, Reynolds took a three hour class and broke it into hour segments and delivered the same topic multiple times.
Reynolds told of one TBI student that sat through the same lesson twice in order to understand the concepts to the best of his ability.
The Transition Training Academy not only teaches Soldiers the basics of computer systems, it also helps them network and learn important job searching skills.
"He's a great instructor, he knows what he is doing," Sgt 1st Class Jeff Tuttle.
Reynolds requires each student to start a resume that can be as basic as name, rank and experience. He then works with the students to develop their resume. At the end of the twelve week program Cisco Human Resources from Raleigh will travel to Fort Gordon and interview the Soldiers and help them with their resumes in a free workshop.
Once they have completed the program, the Soldiers receive free laptop computers from USAA.
"(This program) helps Soldiers regain their self esteem and shows them that we care," said Reynolds.
The goal of the program is to help Soldiers "Get out and get a job and become a productive member of society," said Reynolds.








